Privacy Policy

Last Updated: March 24, 2026

This Privacy Policy describes how Vega Ecom LLC, doing business as Nutrivia (“Nutrivia,” “we,” “us,” or “our”), collects, uses, shares, and protects your information when you visit or make a purchase from nutriviashop.com or otherwise interact with us.

By using our website or purchasing from us, you agree to the practices described in this Privacy Policy.

1. Company Information

Vega Ecom LLC
d/b/a Nutrivia
1800 West Albany Drive
Broken Arrow, OK 74012-1486
Email: info@shopnutrivia.com
Website: nutriviashop.com

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

When you place an order, create an account, subscribe, contact us, or otherwise interact with us, we may collect:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information
• Order details and purchase history
• Any information you provide in customer support messages, reviews, or other communications

B. Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type
• Device type
• Operating system
• Referral URLs
• Pages viewed
• Time spent on pages
• Clickstream and browsing behavior
• Cookies and similar tracking technologies

C. Information from Third Parties

We may receive information from service providers and third parties that help us operate our business, such as payment processors, fulfillment providers, shipping carriers, advertising networks, analytics providers, and e-commerce platform providers.

3. How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Manage subscriptions and recurring deliveries
• Send order confirmations, shipping updates, and customer service communications
• Respond to questions, support requests, and return or refund inquiries
• Process payments and prevent fraud
• Improve our website, products, customer experience, and marketing
• Personalize your shopping experience
• Send promotional emails or marketing communications, subject to applicable law and your preferences
• Comply with legal obligations
• Enforce our Terms and other policies

4. How We Share Information

We may share your information with trusted third parties as needed to operate our business, including:

• Payment processors
• E-commerce platform providers
• Fulfillment centers and shipping carriers
• Customer service providers
• Email and marketing service providers
• Analytics and website optimization providers
• Advertising and retargeting partners
• Professional advisors, auditors, or legal counsel
• Government agencies or law enforcement when required by law

We may also share information in connection with a merger, acquisition, financing, sale of assets, or similar business transaction.

We do not share more information than reasonably necessary for the business purpose involved.

5. Cookies and Tracking Technologies

We may use cookies, pixels, tags, scripts, and similar technologies to:

• Keep the website functioning properly
• Remember your preferences
• Understand how visitors use our website
• Measure the effectiveness of marketing campaigns
• Improve site performance
• Show more relevant advertising

You can manage cookies through your browser settings. Disabling cookies may affect certain website features or functionality.

6. Email and Marketing Communications

If you sign up for marketing emails, make a purchase, or otherwise interact with us, we may send you promotional messages about our products, offers, and updates, where permitted by law.

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email or by contacting us at info@shopnutrivia.com.

Even if you opt out of marketing emails, we may still send you transactional or service-related messages, such as order confirmations, shipping notices, subscription notices, or customer service responses.

7. SMS Communications

If you provide your phone number and consent to receive text messages from Nutrivia, we may send you transactional or promotional SMS messages, where permitted by law.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP or by contacting us at info@shopnutrivia.com.

If you do not use SMS marketing, delete this section before publishing.

8. Payment Information

Payments made through our website may be processed by third-party payment processors. We do not store full payment card details on our own servers unless explicitly stated at checkout. Payment information is handled subject to the policies and security practices of the applicable payment processor.

9. Data Retention

We retain your information for as long as reasonably necessary to:

• fulfill orders,
• provide customer support,
• maintain business and tax records,
• comply with legal obligations,
• resolve disputes, and
• enforce our agreements.

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us at info@shopnutrivia.com and we will take reasonable steps to delete the information.

12. Your Choices

You may have the ability to:

• update or correct certain account information,
• unsubscribe from marketing emails,
• opt out of SMS messages,
• disable cookies through your browser, and
• contact us to request access to, correction of, or deletion of your personal information, subject to applicable law and verification requirements.

To make a privacy-related request, contact us at info@shopnutrivia.com.

13. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or security of those third parties. Your use of third-party websites is subject to their own terms and privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are posted constitutes your acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, contact us at:

Nutrivia
Vega Ecom LLC
1800 West Albany Drive
Broken Arrow, OK 74012-1486
Email: info@shopnutrivia.com
Website: nutriviashop.com