Terms and Conditions

Last Updated: March 24, 2026

Welcome to Nutrivia. These Terms and Conditions (“Terms”) govern your access to and use of the website located at nutriviashop.com and any related services, content, purchases, subscriptions, and transactions offered by Vega Ecom LLC, doing business as Nutrivia (“Nutrivia,” “we,” “us,” or “our”).

By visiting our website or purchasing products from us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use this website or purchase our products.

1. Company Information

This website is owned and operated by:

Vega Ecom LLC
d/b/a Nutrivia
1800 West Albany Drive
Broken Arrow, OK 74012-1486
Email: info@shopnutrivia.com
Website: nutriviashop.com

2. Eligibility

By using this website, you represent that you are at least 18 years old or the age of majority in your state of residence. By placing an order, you confirm that all information you provide is accurate, current, and complete.

3. Products and Use of Website

Nutrivia sells dietary supplements and related wellness products. All product descriptions, images, pricing, availability, and other content on this website are subject to change at any time without notice.

We reserve the right to refuse service, limit quantities, discontinue products, or cancel orders at our sole discretion, including where we suspect fraud, misuse, pricing errors, inventory issues, or violations of these Terms.

4. Health Disclaimer

The statements made on this website have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

The content on this website is provided for informational purposes only and is not medical advice. You should consult your physician or qualified healthcare provider before using any supplement, especially if you are pregnant, nursing, under 18, taking medication, have a medical condition, or are planning surgery.

Individual results may vary. Nutrivia makes no guarantee regarding specific health or wellness outcomes.

5. Orders and Acceptance

All orders placed through our website are subject to acceptance and availability. Once you place an order, you will receive confirmation that your order has been received, but this does not mean your order has been accepted. We reserve the right to cancel or refuse any order for any lawful reason.

If an order is canceled after payment has been processed, we will issue a refund to the original payment method.

6. Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated. Prices are subject to change without notice.

By submitting payment information, you authorize us to charge the payment method provided for the full amount of your order, including applicable taxes, shipping charges, and any recurring subscription charges you enroll in.

If a pricing or typographical error occurs, we reserve the right to correct the error and cancel or adjust any affected order.

7. Subscription Terms

Nutrivia may offer subscription-based purchasing options, including our “Subscribe and Save 10%” monthly delivery program.

By enrolling in a subscription, you authorize us to automatically charge your selected payment method at the recurring interval selected at checkout unless and until you cancel.

Subscription benefits, including any discount, apply only while the subscription remains active and in good standing. Subscription orders that have already been processed or shipped cannot be canceled, refunded, or returned except as otherwise stated in these Terms.

You may cancel your subscription at any time before your next order is processed by contacting us at info@shopnutrivia.com or through any account management features we make available. If cancellation is requested after an order has already been processed or shipped, that order will still be fulfilled and charged.

We reserve the right to change, pause, or terminate subscription offerings, discounts, product availability, or shipping schedules at any time.

8. Shipping and Delivery

We aim to process and ship orders promptly, but all shipping and delivery timeframes are estimates only and are not guaranteed.

Nutrivia is not responsible for delays caused by shipping carriers, weather, customs, incorrect addresses provided by the customer, failed delivery attempts, or events beyond our control.

Risk of loss passes to the customer upon delivery of the order to the shipping carrier, to the fullest extent permitted by law.

9. Return Policy

At Nutrivia, we want you to feel confident when shopping with us. We stand behind the quality of our products and work hard to make sure every order arrives correctly and in good condition.

Because Nutrivia sells health and supplement products, we are unable to accept returns of opened, used, or consumed items for safety and quality-control reasons.

All sales are considered final unless the product arrives damaged, defective, or incorrect.

To request a return, you must contact our support team at info@shopnutrivia.com with your order number and reason for the return before sending anything back.

Non-Returnable Items

For health, safety, and sanitary reasons, the following items are not eligible for return:

• Opened or used products
• Products with broken safety seals
• Items marked as final sale
• Gift cards
• Promotional or free items
• Subscription orders that have already shipped

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, you must contact us within 7 days of delivery at info@shopnutrivia.com and include:

• Your order number
• A brief description of the issue
• Clear photos of the product and packaging

If approved, we may offer a replacement, store credit, or refund at our discretion.

Refunds

Once any approved return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or card provider.

Original shipping charges are non-refundable unless the return is due to an error on our part.

Return Shipping

Customers are responsible for return shipping costs unless the item was damaged, defective, or sent in error.

We recommend using a trackable shipping method, as Nutrivia is not responsible for returns lost in transit.

Order Cancellations

Orders may only be canceled if they have not yet been processed or shipped. Once an order has been submitted to fulfillment, we may no longer be able to cancel it.

To request a cancellation, contact us as soon as possible at info@shopnutrivia.com.

Refused Deliveries / Undeliverable Packages

If a package is refused or returned to us due to an incorrect address provided by the customer, failed delivery attempts, or refusal to accept the shipment, any refund issued may be reduced by the original shipping cost and any return-to-sender fees.

Chargebacks

If you experience any issue with your order, we encourage you to contact us first so we can make it right. Filing a chargeback without first contacting our support team may delay resolution of your case.

10. Promotional Offers

From time to time, Nutrivia may offer promotions, discounts, bundles, gifts, or limited-time offers, including offers such as “Buy 1, Get 1 Free.”

Unless otherwise stated, promotions cannot be combined, have no cash value, apply only while supplies last, and may be modified or discontinued at any time without notice. We reserve the right to cancel or refuse promotional orders in cases of suspected abuse, misuse, or fraud.

11. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activity under your account.

We reserve the right to suspend or terminate accounts at our discretion for suspected fraud, abuse, or violation of these Terms.

12. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, icons, product names, product descriptions, images, videos, branding, design elements, and software, is the property of Nutrivia, Vega Ecom LLC, or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, copy, republish, sell, or exploit any portion of this website or its content without our prior written permission.

13. User Submissions

If you submit reviews, feedback, testimonials, photos, comments, or other content to Nutrivia, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, publish, display, and distribute such content in connection with our business, marketing, and promotional activities.

You represent that any content you submit is truthful, does not violate the rights of any third party, and does not contain unlawful, defamatory, misleading, or offensive material.

14. Prohibited Conduct

You agree not to use this website or our products for any unlawful or unauthorized purpose. You may not:

• violate any applicable law or regulation,
• interfere with or disrupt the security of the website,
• submit false or misleading information,
• attempt to gain unauthorized access to our systems,
• use automated means to scrape or copy website content, or
• engage in fraud, abuse, or misuse of our services or promotions.

15. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS WEBSITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the website will be uninterrupted, secure, error-free, or free from harmful components.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NUTRIVIA, VEGA ECOM LLC, AND ITS OWNERS, OFFICERS, MEMBERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE WEBSITE OR PURCHASE OR USE OF ANY PRODUCT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, OR ANY PRODUCT PURCHASED FROM US SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

Some states do not allow certain limitations, so some of the above may not apply to you.

17. Indemnification

You agree to defend, indemnify, and hold harmless Nutrivia, Vega Ecom LLC, and its owners, officers, members, employees, contractors, affiliates, and agents from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your breach of these Terms, misuse of the website, violation of law, or infringement of any third-party rights.

18. Third-Party Services

Our website may contain links to or integrations with third-party websites, payment processors, fulfillment providers, shipping carriers, or other services. We are not responsible for the content, actions, products, services, or policies of any third party.

Your use of any third-party service is at your own risk and subject to that third party’s terms and policies.

19. Privacy

Your use of this website is also subject to our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

20. Governing Law

These Terms and any dispute arising out of or relating to these Terms, the website, or any purchase from Nutrivia shall be governed by and construed in accordance with the laws of the State of Oklahoma, without regard to conflict of law principles.

21. Dispute Resolution and Venue

Any dispute, claim, or controversy arising out of or relating to these Terms, the website, or any purchase from Nutrivia shall be brought exclusively in the state or federal courts located in Oklahoma, and you consent to the personal jurisdiction and venue of such courts.

22. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining provisions.

23. No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

24. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time by posting the revised version on our website. Your continued use of the website after any changes are posted constitutes your acceptance of those changes.

25. Entire Agreement

These Terms, together with our Privacy Policy and any other policies posted on our website, constitute the entire agreement between you and Nutrivia regarding your use of the website and purchase of products.

26. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Nutrivia
Vega Ecom LLC
1800 West Albany Drive
Broken Arrow, OK 74012-1486
Email: info@shopnutrivia.com
Website: nutriviashop.com